Re: CDRW disaster - Can\'t open any PT files

CDRW disaster - Can\'t open any PT files 

I created a wonderful problem for myself. I was installing a Sony CRX169E CD Writer and i complete hosed my system. i installed it as a slave. The existing CD ROM was installed as a slave too. They were both installed in the secondary IDE Port. 2 Hard drives are in the primary IDE port. When I started up the machine i got a blue screen and a message about having "two children" or something. After booting, i couldn't access either CD Rom and neither appeared in "My Computer". I tried running the CD ROM as a master but no difference. I removed the Sony CDRW and put CD Rom back the way it was but Windows does not see it. The BIOS sees it. In addition to all this, now Pro Tools will not open any sessions or create a new session. The program starts up but thats as far as it goes. Any help would be much appreciated. I'm using Intel D815EEA Pentium III 1 ghz 2 IBM DTLA 307030 ATA/IDE 7200 RPM 30 gig drives TEAC 540E CD rom Thanks, Dan

Check to see what all objects are listed in your device manager (rightclick on my computer->properties->device manager). The os is probly confused with what have you have installed. I am guessing under unknown devices, or misc devices it may have your drives listed. If you find any un recognized devices delete them from the device manager and then reboot. Windows should automatically reinstall it on next boot up. I would put the 2 hard drives on a single ide channel, the system drive as master, and the audio drive as slave (it should have a digram in near the back of the hard drive showing where to place the jumpers on each drive). then connect the to optical drives on the second ide channel one as master and the other as slave (again look on the back of the drives for the diagrams). i hope this helps. if this isnt it then reply back. Christian

Thanks Christian. The Hard Drive Controllers (primary and Secondary IDE) are are listed with a little yellow exclamation mark in Device Manager. The standard Dual controller is shawn as OK. I deleted all Dard drive controllers and restarted. Windows installed the Intel Drivers (arrgh!! these were giving me the 'held off interrupts' errors for months!!) in device manager i still have the exclamation marks. I deleted the CD rom controller too but when i restarted it doesn't load anything for that. Still same probs with ProTools.

<BLOCKQUOTE><font size="1" face="Verdana, Arial">quote:<HR> I would put the 2 hard drives on a single ide channel, the system drive as master, and the audio drive as slave (it should have a digram in near the back of the hard drive showing where to place the jumpers on each drive). then connect the to optical drives on the second ide channel one as master and the other as slave (again look on the back of the drives for the diagrams). <HR></BLOCKQUOTE> This is the way the Hard drives are set up. Only one CD rom is installed right now while I tryy to get the system up again.

I would start out by removing any drivers that show up in Device Manager for your CD drives. Right click My computer/properties/device manager/CDROM/ highlight the drivers and remove them. Then shut down. Disconnect the CDROM drives and reboot. See if ProTools works without them. Then hook the CD drive up that you absolutely want to the secondary IDE port as master. Install the drivers that came with the CD player when asked. If you need to hook up a second CD or DVD then put it on the same cable as slave after you have the master CD working. For best performance with this many drives, I highly recommend the Promise Ultra100 TX2 Controller card for 36.00. They fit in a PC slot and you can hook both hard drives up separate as master and then you have both of your motherboard IDE channels open for CD/CDRW/DVD etc. Good luck. Allen

Are you running Win 98SE or ME? There must be a way to override those Intel drivers.

Allen: I'm running Win 98SE. I've got 2 ATA 100s as a master and slave on the primary IDE. I opened the box again and checked this. The CD Rom was on the 2nd IDE channel. I can still see both hard drives in Win Explorer and Protools but ProTools doesn't open the files. This is the message I got when booting after hooking up the CDRW the first time: "Your multifunction device (Std Dual Pci controller ) has some child devices using 32 bit drivers and others using compatibility mode drivers. this configuration is not supported so you computer has been halted to prevent corruption. After you restart Windows will use compatibility mode drivers for each child device attached to this multifunction device. If you want to use 32 bit drivers you may be able to obtain an updated driver for the device that caused the problem by contacting you hardware manufacturer." When I started the machine after this, no CDRom and Protools didn't open the files. I tried removing the drivers in Device Manager for my CD drives and rebooting with no luck.